FREQUENTLY ASKED QUESTIONS

Are your pieces one of a kind?

Yes. Most items are one of a kind or limited edition. Once a piece is sold, it will not be made again.

What size are the pieces in the online store?

Each product is sold in the size listed on the product page.
Please check the measurements before purchasing.

Do you offer alterations for online purchases?

Yes, alterations can be arranged in the atelier for an additional cost.
Contact us with your order and what you need adjusted.

How long does shipping take?

Orders are processed within 1 to 2 business days. Delivery times depend on your location and the carrier selected at checkout.

Can I return my order?

Yes, eligible items can be returned within 14 calendar days of delivery, as long as they are unworn, unaltered, and returned with original tags.
Please see our Return Policy for details.

Do you ship internationally?

Yes. We ship worldwide via CTT, DHL, or UPS. Duties and import taxes may apply for destinations outside the EU.

How do I book a made to measure appointment?

Use our booking request form or email us at [email protected]. Tell us your event date and what you are looking for.

Still have a question?

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